Emily Barnes & Megan Linehan shed some light on the myths about influencer marketing
By Emily Barnes & Megan Linehan
Incorrect. It’s imperative to look more closely at who the audience are. There’s no value in getting your content into the feeds of people who aren’t actively engaging with it or aren’t invested in it. If the person seeing the content isn’t a potential customer, it’s fruitless. Worse still, they could even be a bot or fake follower.
This is why engagement rates are key; there’s been much discussion recently about how engagement rates are significantly higher for smaller influencers. There is absolutely a saturation point of engagement, which can mean that mega influencers are left with a dead audience.
When scoping out potential influencers, make sure you look at their most recent videos for accurate engagement rates- that way you know that they’re performing consistently and are frequently posting.
Whilst micro-influencers certainly can provide value through their highly engaged audiences and advocacy around niche topics and interests, it’s also generally true that in order for a brand message, recollection or call to action to convert, the audience needs to see it multiple times. It’s marketing 101. So, think about investing in multiple pieces of content over a longer period, with the same influencer.
Ambassadorship with influencers is a key focus in 2018, not only because of the value in repeat consideration, but because the content is organic and a natural-fit on the influencer’s channel- which works toward great sentiment.
Nuh uh. Whilst ROI and metrics for success are hotly contested and changing (pretty much) all the time, and it can be difficult to measure consideration and path to purchase outside of views and likes, there are plenty of marketing metrics which work to demonstrate effective consideration and brand sentiment, directly as a result of content.
Affiliate marketing and tracking links are a great way to measure this audience journey. If you’re promoting something like a service, resource, or high consideration purchase, you can get creative with incentives to click. A competition, discount code or limited edition purchase work well in these instances.
No! No! When working with an influencer, be sure that the partnership/sponsorship is labelled loud and clear for the consumer to see, else it can be deemed misleading and lazy. Many platforms have clear guidelines for influencers to clearly label their content, and the ASA has outlined rulings on explicit labelling of sponsored content. No excuses!
Cross-platform promotion means you’ll hit your chosen influencer’s audience across several channels and mediums, as well as developing a natural story around the partnership. A singular post can get lost in an abyss of newsfeeds, missing the mark with impact and looking awkward and unnatural. A carefully considered content package is important in understanding investment in a partnership and expectations of performance.
Be sure to ask about the cost of hero content with social promotion, for example, or a series of social posts with clear consideration of timings. The influencer should help guide this based on data about audience engagement with previous content and timings for this.
An influencer creates content for a living- it’s their livelihood and often their sole income. So, when considering asking an influencer for free content, stop and consider the size of the industry and it’s power- you’re buying into a powerful marketing tool. Where have you been for the last few years?! Whilst some influencers may be willing to post in return for a free product, holiday, or event attendance, be ready for them to ask for cash. Great, impactful content which speaks to the right audience is valuable- be ready to pay for it.